The Lighthouse for the Blind, Inc.

Job Announcement

 

Title: Assistant Store Manager

Department: Base Supply Center

Reports To: Store Manager

Location:         North Fort Lewis

Hours: Full Time, M-F, includes some Saturday                      work

              

Summary:

Assists Manager in the daily operations of a Base Supply store to meet the ongoing supply needs of a military base.  Assists in ensuring that customer requirements including attractive product selection and quality are met.  Provides daily direction to store personnel to ensure the efficient operations of the store.  Participates with manager to plan, organize, develop and monitor the daily activities of the Base Supply Center.  Provides training, skill development and feedback to employees.  Supports the Lighthouse mission.  Performs job duties in compliance with the Lighthouse, military, federal and state guidelines and the JWOD Program.

 

Responsibilities:

á      Acts as supervisor in the absence of the store Manager at a base supply store that sells products to military personnel and others as appropriate. 

á      Keeps management informed regarding store performance, staffing/operational issues, customer concerns, etc.

á      Maintain excellent customer relations to enhance both sales and LHB image on base. 

á      Address customers special needs, requirements or complaints in a timely manner. 

á      Monitors store to ensure it remains safe, clean, organized and that merchandise is effectively located.  Follows merchandising standards when setting store shelves.  Follows stocking standards of keeping same product located together wherever possible.  

á      Maintains awareness of products, their intended use and knowledge of the manufacturer.  Actively promotes JWOD items with customers.  

á      Gathers knowledge of customer requirements and buying trends to provide information to purchasing regarding changes in demand to help establish and maintain proper on hand quantities.

á      Prepares merchandise displays in support of marketing activities (as applicable). 

á      Assists with the direction of daily activities performed by store staff.

á      May assist in evaluating individual employee performance, giving feedback, preparing written performance appraisals based on requirements.

á      Ensures compliance of employees with established all company procedures and practices.  Assures all requirements are met and that records are stored properly.

á      May open store as scheduled, lock and secure store at the end of the shift.  Assist with maintenance and upkeep of the store facility.  Ensures the facility is a well-organized, safe and customer-service oriented supply operation.

á      Performs cycle counts and quality audits and uses the results to improve processes, identify training issues or streamline efficiencies.

á      Assures that procedures are consistently followed to maintain accessibility for blind and low-vision employees.  Introduces ideas to improve accessibility for employees.

á      Demonstrates commitment to LHB mission.

á      Must assure staff and BSC operate within the contractual agreement between LHB and military installment.

á      Attends meetings, conferences, in-service training and other functions as required.

á      Performs other duties as assigned.

 

Requirements:

á      AA degree preferred.   

á      Oneto three years in supervisory role in retail, wholesale, or supply operation - preferably in military or government environment required.

á      Proven ability to deal pleasantly and courteously with management, customers and co-workers - by telephone, written correspondence and in person.

á      Desire to work in a high ÒtrustÓ environment with the ability to gain and hold others trust.

á      General office experience or training with knowledge of office equipment and machines, including MS Excel, MS Word and Outlook.

á      Ability to motivate, coach and train staff for continuous improvement.

á      Proven experience in sales, purchasing, warehouse operations or merchandising preferred.

á      Working knowledge of laws and regulations governing military installations required.

á      Knowledge of JWOD Act, LHB, state and federal regulations required.

á      Proven ability to work as an effective team member required.

á      Excellent interpersonal and communication skills required.

á      Must be able to lift 25-35lbs regularly throughout the shift.  Must be able to lift 50LBs periodically (case of copy paper).  Must be able to stand, stoop, and lift most of the shift.  Temperatures often vary from too hot to too cold.

á      Tireless concern for housekeeping, organization and safety

á      Commitment to LHB mission.

 

Equal Opportunity Employer

 

Please send application to jobs@seattlelh.org or to:

 

The Lighthouse for the Blind, Inc.

Attn.: Don Helsel

2501 S. Plum Street

Seattle, Washington 98144

Telephone: (206) 436-2160

Fax: 206.436.2244

TTY: (206) 324-1388

 

To download an application and for more information about employment at the Lighthouse visit our website: www.SeattleLighthouse.org