The Lighthouse for the Blind, Inc.

Job Announcement

 

Title: ECS Support Services Manager

Department: Employee and Community Services

Reports to: Director, Training & Employee Support

Hours: Full-time, M-F

 

Summary:

The primary purpose of this position is to oversee and coordinate support services for Lighthouse employees who are blind, make appropriate referrals to community agencies.

 

Responsibilities:

á      Oversee, plan and ensure timely delivery of assigned support service areas provided by the department to Lighthouse and INL employees who are blind or low vision, including referral to housing resources

á      Coordinate and manage information and referral systems; refer employees to appropriate resources both internally and in the community

á      Develop and maintain contacts with service providers in the Seattle area; serve as liaison

á      Coordinate with Employee and Community Services staff, and Human Resources staff to conduct effective outreach to Lighthouse employees and prospective employees for appropriate services coordination.

á      Maintain files, provide documentation, data collection, reports, and summaries as needed

á      Maintain excellent communication with Production, HR, and others who provide aspects of support and training, such as Orientation & Mobility instructors and Computer Training Program staff

á      Develop annual budgets and work plans

 

Knowledge, Skills And Abilities Required:

 

á      Program management experience preferred

á      Demonstrated ability to support others in learning to advocate for themselves; support others to succeed

á      Knowledge of housing programs and systems

á      Ability to partner with community organizations effectively

á      Ability to problem solve effectively

á      Creativity & flexibility; ability to change approach as needed

á      Ability to take initiative, function autonomously, and be dependable.

á      Ability to travel between Spokane and Seattle several times per year

á      Professional demeanor

á      Ability to communicate effectively and enthusiastically about the programs and services we offer

á      Willingness to learn about blindness resources nationally

á      Demonstrated excellent organizational skills

á      Excellent knowledge of resources in the local community

á      Demonstrated excellent written and interpersonal communication skills

á      Comprehensive knowledge of PC applications, including MS Word, Excel, Outlook, Access, and Internet Explorer.

 

Requirements:

á      BA or BS in Rehab, Social Services or related field required

á      3 years in disability related field, with emphasis on advocacy

á      Mature judgment and sensitivity in interpersonal relations and among diverse groups

á      Background in the areas of housing, transportation, and employment a strong plus

á      Bilingual a plus

 

Equal Opportunity Employer M/F

 

Please send application materials to jobs@seattlelh.org or to:

 

The Lighthouse for the Blind, Inc.

Attn.: Don Helsel

2501 S. Plum Street

Seattle, Washington 98144

 

Telephone:        (206) 436-2160

Fax:                    (206) 436-2244

TTY:                   (206) 324-1388

 

To download an application and for more information about employment at the Lighthouse visit our website: http://www.seattlelighthouse.org/job_postings/how_to_apply.html